Privacy Policy

1. Information we collect

When you use the contact form, we receive the name, phone number, service interest and project details you submit. Your email address is optional. If you contact us by phone, WhatsApp or email, we receive the information you choose to share in that conversation.

Our hosting server may record technical details such as your IP address, browser and device type, requested page, date and time, and basic error or security events. We do not ask you to send account passwords through the website enquiry form.

2. How we use information

We use enquiry details to reply, understand your requirements, prepare a proposal, communicate about a project and provide agreed support. We may also use technical records to protect the website, prevent spam, troubleshoot errors and meet legal or accounting obligations.

We do not sell enquiry information or use it to send unrelated marketing messages.

3. Sharing and service providers

We share information only where needed to run the website, communicate with you, deliver an agreed service, or comply with law. This may include our hosting and email providers and tools you ask us to connect to your project.

Some pages load website resources from Google Fonts and unpkg. Links may also take you to WhatsApp, SahiBill or the client portal. Those providers may receive technical information from your browser and handle information under their own privacy notices. Please review their policies before using their services.

MineWebs works with businesses in India and other countries. Depending on the provider and the service you use, information may be processed in a country different from yours, with protections required by applicable law.

4. Cookies and technical logs

The contact form uses a short-lived session cookie to protect form submissions and reduce automated spam. The current public website does not use advertising pixels or analytics tags. Your browser or a third-party service may apply its own technical storage when you follow an external link or load an external resource.

5. Storage, security and retention

We use reasonable safeguards to protect information from unauthorised access, loss or misuse. No website or email system can be guaranteed completely secure, so please do not include sensitive credentials in an enquiry.

We keep enquiry and project information for as long as needed to respond, perform an agreement, maintain business records, resolve disputes or meet legal requirements. We then delete it or take reasonable steps to remove identifying details.

6. Your choices

You can ask us to access, correct or delete information you have provided, or withdraw a consent where processing relies on consent. We will review and respond under the laws that apply to the request. Some records may need to be retained where the law or an active agreement requires it.

7. Changes to this policy

We may update this policy when our website, services or legal requirements change. The latest version and its update date will be published on this page.

8. Contact us about privacy

For a privacy question or request, email support@minewebs.com or call +91 94057 72610.